Registration Frequently Asked Questions

Please, remember, you are considered registered at the moment we receive your payment.

Any submission of registration form, online or offline, without payment, will not be valid. Thank you in advance.

Registration/Order Status

How do I know if my application to register for an event has been accepted?

Once your payment successfully processes online, you will receive a receipt confirming payment has been accepted. If you register and pay offline by phoning our office, you will receive an email confirmation once the payment is processed. If you require and additional confirmation of registration, please contact [email protected] or 1 (204) 940-1700.

What are my payment options?

Payment can be made by:

  • Credit card through our website or over the phone by calling 204-940-1700
  • EFT sent to [email protected]

What happens if I have to cancel and cannot attend an event? Will I receive a refund?

Request for refund will be accepted in writing by the deadline of September 1st, 2023. A 25% processing/administration fee will be held back from original payment.”

Pricing & Billing

I have a question about my charges.
Contact by emailing [email protected] or by phoning 1 (204) 940-1700.

I need a copy of my receipt/invoice.
Contact by emailing [email protected] or by phoning 1 (204) 940-1700.

When will my credit card be charged?
Once you proceed to checkout online, your credit card will be charged immediately.3